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PRIVACY STATEMENT, TERMS AND CONDITIONS,
AND REFUNDS

PRIVACY STATEMENT:

We at Reher's Florist and REHERSFLORIST.COM, are committed to protecting the privacy and security of your visits to this website. Outlined below is our online privacy policy. If you have questions about this policy, please let us know.

Collection and disclosure of information: To ensure we are able to communicate effectively with visitors to our web site, we collect some information that can be directly associated with a specific person. We call this "Personal Information," and it includes, by way of illustration, names, addresses, telephone numbers and e-mail addresses.

We collect Personal Information from eligible individuals who affirmatively request to receive e-mail or other services from us, such as purchases of goods sold within this website. We collect this Personal Information in order to provide these eligible individuals with timely information via e-mail regarding events, resources and issues, and proper processing of purchases and delivery of goods.

It is our general policy not to make Personal Information available to anyone other than our employees, staff, and agents, and it is collected for the express purpose of conducting the REHERSFLORIST.COM website functions.

Online Comments and Personal Information: We treat your name, city, state, and any comments you provide as public information. We may, for example, provide compilations of your comments, or show publicly information you have posted in chatrooms or bulletin boards or blogs, if you should so subscribe.

Opting out and modifying information: Subscribers to our e-mail list may terminate their subscriptions via a link at the bottom of each email sent from REHERSFLORIST.COM. Monthly subscription memberships are cancellable at any time, and any paid monthly memberships will expire at the end of the paid month. There are no refunds on monthly subscription memberships. However further contact determined by subscribing may be discontinued upon our receipt of email or written contact requesting this action. Member accounts may be accessed by account members and personal information may be changed by them at any time. No one at REHERSFLORIST.COM, its employees, staff or agents has the right to change this information in anyway. We do, however reserve the right to refuse subscriptions or terminate them at any time for any reason, at our discretion.

Browser information collected on the web site: We may log IP addresses, which are the locations of computers or networks on the Internet, and analyze them in order to improve the value of our site. We also collect aggregate numbers of page hits in order to track the popularity of certain pages and improve the value of our site. We do not gather, request, record, require, collect or track any Internet users' Personal Information through these processes.

Cookies: A cookie is a tiny piece of data stored by a user's browser that helps a web site or service recognize that user's unique computer. You can remove or block cookies by changing the settings of your browser.

Privacy of our email lists: As noted above, we maintain e-mail lists to keep interested, eligible individuals informed about important topics, and individuals must affirmatively request to join them. We configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone other than those whom we authorize. However, we are not the author of this software, and are not responsible for any failures in the software to preserve subscriber anonymity. Otherwise, it is promised that the administration of Reher's Florist and REHERSFLORIST.COM and all it's employees, staff , agents and constituents will not knowingly share or sell the personal information collected as part of any subscription(s) pertaining to this website.

Children's privacy: We consider all content available throughout the REHERSFLORIST.COM website to be appropriate for all ages. Because we care about the safety and privacy of children online, our intentions are to comply with the Children's Online Privacy Protection Act of 1998 (COPPA). We do not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information of any kind from children under 13.

Security: We maintain a variety of physical, electronic and procedural safeguards to protect your personal information. For example, we use commercially reasonable tools and techniques to protect against unauthorized access to our systems. Also, we restrict access to Personal Information to those who need such access in the course of their duties for us. Your own efforts to protect against unauthorized access play an important role in protecting the security of your personal information. You should be sure to sign off when finished using a shared computer, and always log out of any site when viewing personal information. We may have links to other, outside web sites that we do not control. We are not responsible for the content or privacy policies of these sites, and users should check those policies on such sites. Our online sales process that allows the purchase of Reher's Florist products and/or services, is SSL Certificate protected. and all data collected and processed through the sales process is encrypted through certification by our server/hosting company, which is BlueHost.Com.

Changes to this policy: We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. You should refer back to this page often for the latest information and the effective date of any changes. If we decide to change this policy, we will post a new policy on our site and change the date at the bottom. Changes to the policy shall not apply retroactively.


TERMS AND CONDITIONS:
Website Use and Content - The contents of this Website are protected by copyright, controlled by the original author or owner. Such contents are for your own, personal use, and no commercial use is to be made of such contents. Therefore, any content copied to any other resource must have the explicit approval of Reher's Florist owner(s).

REHER'S FLORIST AND REHERSFLORIST.COM, ARE NOT RESPONSIBLE IN ANY WAY WHATSOEVER FOR ANY LOSS, DAMAGES (WHETHER ACTUAL, CONSEQUENTIAL OR OTHERWISE), INJURY, CLAIM OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER (INCLUDING THOSE RESULTING FROM VIRUSES) BASED UPON OR RESULTING FROM THE USE OF THIS WEBSITE.

The foregoing terms and conditions are governed by the laws of the State of California, and any legal action related to this Website or its usage may be brought only in the courts located in California.


REFUND POLICY:

Cancellations - If you cancel your order once it has been placed we will offer a full refund back to your credit card minus a $15.00 administration charge. We are unable to offer a refund on the day of delivery as the flowers and gifts will already be on their way.

Mistakes - Please be careful when filling in your order form and make sure that the name and address is that of the recipient and not your own - the sender, as we cannot be responsible for orders that are mistakenly addressed to yourself, and cannot refund in such cases, as the order will have been filled and delivered to yourself. Also please be careful when ordering items from the dropdown menus as we will have to deliver what you have ordered even if you have accidently ordered an item while browsing. Please check your receipt carefully and email or ring us ASAP if you have made a mistake so we can alter it before it is made and delivered, after such time we cannot correct it.

Complaints - Complaints must be made within 24 hours of delivery to Reher's Florist (See our contact page for info.). We will work with the purchaser until we have a satisfactory outcome. We cannot however, offer any form of refund if a complaint is received more than 24 hours after delivery. All prices on our website include the appropriate taxes and delivery charges.

Malfunctions - The Reher's Florist website is maintained regularly and we ensure to the best of our ability that all prices are correct, on the rare occasion of a computer malfunction, we will manually adjust the price and email you of the price adjustment.




Reher's Florist - Mission Viejo II Copyright © 8-2011
Privacy Policy - Terms and Conditions - Refund Policy